AT&T – Antenna http://blog.commarts.wisc.edu Responses to Media and Culture Thu, 30 Mar 2017 23:48:47 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 AT&T’s Branded Entertainment, Present and Past http://blog.commarts.wisc.edu/2014/07/07/atts-branded-entertainment-present-and-past/ http://blog.commarts.wisc.edu/2014/07/07/atts-branded-entertainment-present-and-past/#comments Mon, 07 Jul 2014 13:30:36 +0000 http://blog.commarts.wisc.edu/?p=24230 AT&T’s teen reality program, @summerbreak, is back for a second season. It’s not on TV and if you’re not subscribing to its Twitter, Tumblr, Instagram, or YouTube feeds, or if you’re not already following key social media “influencers” who are “seeding”  material about the summer adventures of a group of Southern Californian teens, you may not have heard of it. AT&T is not concerned about audience members who are over the age of 25. Teens are the targeted audience; why “waste” program exposure on older audiences?

@summerbreak Instagram

Rather than interrupt the program with commercials extolling AT&T’s mobile phone services, @summerbreak simply integrates mobile phone usage into its scenes. The teen performers talk, text, photograph, and take selfies. They use video, Instagram, Twitter, Tumblr, Snapchat, and so on. Not only do they model ideal device usage, they also comment on each other’s usage: “You’re such a social media diva!” exclaims one teen to another who is tweeting their shopping expedition.


All this stands in stark contrast to AT&T’s past branded entertainment programs. From 1940 to 1958 on radio, from 1959 to 1968 on television, The Bell Telephone Hour offered classical music and musical theater performances. AT&T’s film Rehearsal (ca. 1947) simulates the program’s rehearsal process for a live radio performance of excerpts from operas such as Don Giovanni by the Bell Telephone Orchestra and guest singers. As the conductor stops and instructs the orchestra and the director in the control booth prompts the announcers, the film shows the hard work that goes into successful performances of highbrow culture.


However, despite the radical differences in style, content, and substance in AT&T’s branded entertainment past and present, @summerbreak and The Bell Telephone Hour share some goals.

In the past, advertisers assumed that media like radio had direct and powerful effects. They used radio to educate consumers either about products or about a corporation itself, assuming a powerful tool like radio should be used for the public good. In sponsoring programs of classical music, opera, and legitimate theater (instead of popular music, say), some radio advertisers hoped to instill gratitude in audiences and to polish an image of themselves as models of good taste, beneficent patrons, and technological innovators.

Rehearsal Bell Telephone HourIn the middle of the Rehearsal (at about 15:50) an announcer explains how AT&T has improved on long distance communication through a short history, beginning with bonfires on hilltops, proceeding to audion tubes and radio relays, and culminating in a couple’s earnest long distance phone call. Cultural uplift and technological progress dovetail so beautifully we may forget about the corporation’s monopoly profits.

Today, advertisers like AT&T have come to doubt the power of a direct pitch; they believe instead in associational messages and images. AT&T, no longer a paternalistic monopolist, is now only one of many companies competing in emerging media, and its success with youth markets will most likely shape its future. Brands like AT&T no longer use advertising as a business form of “education,” which might alienate their teenage audience. Instead, they seek to integrate their brand messages smoothly and subtly into youth culture.

Nonetheless, @summerbreak arguably retains the overall educational goal of The Bell Telephone Hour: by featuring attractive Southern Californian teens modeling mobile service usage, the program implicitly educates viewers on current cool teen behaviors, lingos, and social media trends. And it retains the goal of association with aspirational culture—not highbrow music but cool teen behavior. AT&T hopes its teen audience feels validated by the representations of cool teens doing cool things with their phones. By reminding teens that AT&T knows teens are cool, AT&T can hope teens will reciprocate the validation and believe AT&T is cool too.

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Net Neutrality is Over— Unless You Want It http://blog.commarts.wisc.edu/2014/01/17/net-neutrality-is-over-unless-you-want-it/ http://blog.commarts.wisc.edu/2014/01/17/net-neutrality-is-over-unless-you-want-it/#comments Fri, 17 Jan 2014 15:27:01 +0000 http://blog.commarts.wisc.edu/?p=23424 series_of_tubesOn Tuesday, the DC Circuit Court of Appeals tore out the heart of net neutrality. In the landmark Verizon v. FCC decision, the court struck down the FCC’s Open Internet rules— the hard-fought regulations passed in 2010 that prohibited broadband providers from blocking or discriminating against internet traffic. Without these protections, network operators like Verizon are legally empowered to not only interfere with the online activities of their users but alter the fundamental structure of the internet and change the terms on which users communicate and connect online. The court threw out the no-blocking and nondiscrimination rules but left intact the transparency provision, so now the company you pay to get on the internet can mess with your traffic as much as it wants, as long as it tells you so. The ruling is not a surprise, but not because the Open Internet rules were not legitimate or net neutrality is a bad idea. It comes down to this: broadband providers are common carriers but the FCC can’t regulate them as common carriers because they didn’t call them common carriers. (I’ll explain in a second.) So if we want net neutrality, what should we do? Well, tell the FCC to call broadband providers common carriers. It really is that simple— not easy, but simple.

First, what’s actually at stake here? Well, the end of the open public internet and the beginning of separate but unequal private internets, under the control of the giant phone and cable companies in possession of the pipes and airwaves we depend upon for access. The FCC’s Open Internet rules left much to be desired but they were minimum protections to count on and a significant beachhead in the net neutrality battle. Without them, what do we get now? A network where Verizon can charge extra to prioritize traffic and block any service that refuses to pay a toll to reach its users (that’s what it said it would do if it won this case). A network where Comcast can derail video distribution that threatens its cable television business (that’s what it did when it blocked BitTorrent and what it does in favoring its Xfinity service— even though it’s obligated to abide by net neutrality until 2017 as a condition of its merger with NBC-U). A network where AT&T can cut deals with the biggest content providers to exempt their apps from counting against monthly data caps but squeeze out the innovative startups that can’t afford to pay (which it just announced last week with its new Sponsored Data plans). Networks — with pay-to-play arrangements, exclusive fast lanes, unfair competition, and prepackaged access tiers— where that independently-produced web video series, that nonprofit alternative news site, or your own blog are left behind in favor of those that can pay protection money to network operators. In other words, a network that is not the internet as we’ve come to know it— an open network where users can be participants in the creation and circulation of online culture, rather than a closed content delivery system for corporate media. While net neutrality proponents’ rhetoric might seem a bit overblown, we are much closer to a “nightmare scenario” than most realize.

The DC Circuit’s ruling was not against net neutrality itself, but rather the twisted way the FCC attempted to enforce it. The majority opinion actually went out of its way to describe why net neutrality regulations are necessary to curb abuses of power by network operators. It ruled that the Open Internet rules themselves were sound— they were just implemented the wrong way. Coming into the case, the FCC’s authority to regulate broadband at all was in doubt, after the agency was handed its hat by the same court in the 2010 Comcast case. The FCC tried it again this time with a slightly different tack (“even federal agencies are entitled to a little pride,” the majority wrote— federal appeals court humor, folks) and, amazingly, the court bought it this time around (while Verizon called the FCC’s argument a “triple-cushion-shot,” the judges pointed out that in billiards it doesn’t matter how much of a stretch the shot is if you actually make it). However, even though the court affirmed the FCC’s legal ability to regulate broadband, it found that it can’t regulate it the way the Commission wanted to in the Open Internet rules.

The court ruled that the FCC’s net neutrality policy treated broadband providers as common carriers, but that it couldn’t do that because it didn’t have those services classified in the common carriage portion of its legal framework. Basically, it all goes back to the FCC using the term “information service” rather than “telecommunications service” to define broadband starting in 2002. That’s it— this is a case where the importance of discourse, and the power to dominate discourse in the policy sphere, could not be more plain.

Net neutrality is essentially an update to common carriage, the centuries-old principle of openness and nondiscrimination on publicly essential infrastructure for communication and transportation. The FCC has regulated general purpose networks of two-way communication as common carriers since its inception with the 1934 Communications Act (at that time the focus was telephone service). Beginning in the 1980s as part of its influential Computer Inquiries and legally formalized in the 1996 Telecommunications Act, the FCC distinguishes between these basic networks, defined as Title II “telecommunication services” (think pipes), and the content made available over those networks, defined as Title I “information services” (think water flowing inside those pipes). Under this framework, the FCC regulated internet access (the connectivity) as common carriage to ensure equality and universality, but could not regulate the internet itself (the content). As telecommunications services, internet access providers’ job is to pass communications back and forth to the internet, while the information services on the internet are publishers with editorial rights to control content. This all changed during a deregulatory binge at the FCC in the 2000s: cable companies called their broadband connections “information services” (pay no attention to their actual cables), conspicuously not subject to regulation, and then-FCC-Chairman Michael Powell was happy to define broadband that way, too (he’s now the head of the NCTA, the cable industry’s trade group, by the way).

Now, because broadband internet access is not classified as “telecommunications,” it cannot be regulated as common carriage. This means that, as the DC Circuit recognized, since net neutrality is basically common carriage, it cannot be implemented as long as broadband is still defined as an “information service.” So, even though broadband is now the essential general purpose communications infrastructure of our time, there can be no openness and nondiscrimination protections for it until the FCC is willing to change the label it has applied to it in its regulatory terminology. The answer, then, is reclassification: the FCC just needs to call broadband the telecommunications service that it is before we can have enforceable net neutrality policy. The policy really is that simple— it’s the politics that are difficult. The reason that the FCC built the Open Internet rules on legal quicksand is that it lacked the political will to go through with its reclassification proposal amidst a firestorm of pressure from the telecom industry and its allies in Washington.

If we want net neutrality, we should put our own pressure on the FCC. We don’t have the money and the lobbyists that the telecom industry does and we can’t count on the clout of any big corporations whose interests overlap with the public’s on the issue— Google already sold out to Verizon and other big online content providers are now backing away from it (the Amazons and Facebooks of the world have deep enough pockets to dominate the payola market of the future, so they seem willing to play ball at this point). It’s up to us, then, to push the FCC to do net neutrality right this time.

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Why Verizon v. FCC Matters for Net Neutrality— and Why It Doesn’t http://blog.commarts.wisc.edu/2013/09/06/why-verizon-v-fcc-matters-for-net-neutrality-and-why-it-doesnt/ http://blog.commarts.wisc.edu/2013/09/06/why-verizon-v-fcc-matters-for-net-neutrality-and-why-it-doesnt/#comments Fri, 06 Sep 2013 12:00:42 +0000 http://blog.commarts.wisc.edu/?p=21666 internet_openThe battle over net neutrality (the vital principle that internet access providers should not interfere with what users do online) is heating back up. The FCC’s 2010 Open Internet rules ostensibly established net neutrality principles in policy (we’ll get to how effective it has actually been in practice…) but Verizon has been seeking to overturn the regulations. On Monday, September 9, the DC Circuit Court will hear oral arguments in Verizon v. FCC, focused on whether the FCC has the legal authority to implement the Open Internet rules.

This post will give you some background on the Verizon case and what’s at stake in it. Whether the FCC’s Open Internet rules stand or not is pivotal for net neutrality and the future of the internet— but also isn’t. While net neutrality protections are essential for internet users, the FCC’s Open Internet rules in particular are quite problematic. In some ways net neutrality would be better with these rules and in some ways could be better without them.

Here’s why Verizon v. FCC matters:

1. The rules prohibit the most egregious net neutrality violations. The FCC’s Open Internet rules are based in a deeply compromised version of net neutrality and are far from the strongest protections we could hope for (they were essentially written by Google and— ironically enough— Verizon). In spite of this, though, they are definitely better than nothing. The Open Internet rules bar wired internet access providers from blocking online content, services, applications, and devices or unreasonably discriminating in internet traffic. For instance, this stops Comcast from making youtube.com disappear from your browser (or redirecting it to nbc.com for that matter) and from throttling Netflix’s video streams. The Open Internet rules can be actually stronger than they immediately appear and have potential to be robust safeguards if enforced by the FCC properly.

2. The rules are an important foothold against total deregulation. Underlying the fight over the Open Internet rules is whether the FCC can regulate broadband at all. During a wave of deregulation in the 2000s, the FCC removed almost all of its oversight for internet access and now the agency is left with a shaky legal foundation for the Open Internet rules— what Verizon asserts is not enough authority. The Open Internet rules are important, then, because striking them down would eliminate virtually the last remaining public interest protections for internet access. Beyond that, though, if the courts buy Verizon’s argument in its Open Internet challenge, it would set a very troubling precedent for enforcing net neutrality in policy: the telecom operator says that it has a First Amendment right to “edit” the internet as it sees fit. If the free speech rights of “corporate persons” are allowed to trump the free speech rights of actual people, it doesn’t bode well for the future of the online public sphere.

And here’s why Verizon v. FCC doesn’t matter:

1. The rules haven’t been very effective. Even if the Open Internet rules are allowed to stand, they’re weak enough to allow a lot of net neutrality violations anyway— and for just the sort of activities especially key to the future of the internet. Most glaringly, most of the rules don’t even apply to mobile broadband (which is poised to soon become the dominant means to access the internet and already is primary among the underprivileged). This is why we see AT&T allowed to block FaceTime on the iPhone. Further, the rules don’t apply to “specialized services” (such as IPTV or any other managed service a network operator provides over broadband that isn’t regular internet access). Comcast calls Xfinity a “specialized service,” supposedly separate from the “public internet,” so it’s allowed to favor its own video streaming service by not counting Xfinity-on-Xbox traffic against users’ data caps. In other words, there are many net neutrality abuses not covered by the Open Internet rules.

2. Overturning the rules could actually lead to getting better ones. Paradoxically, there is a possibility that having the Open Internet rules struck down could be for the best in the long run— blowing up the whole thing and starting from scratch may be the only way to get truly effective net neutrality policy. Specifically, if the courts find that the FCC did in fact deregulate itself into oblivion and no longer has any statutory authority to address broadband, the agency could be forced to re-regulate broadband if it wants to actually remain relevant. (To get policy wonky: what the FCC needs to do is reclassify broadband as a “telecommunications service” under Title II of the Communications Act, where it has more authority to implement “common carriage”-based rules like net neutrality than on Title I “information services” where broadband is now). Counting on this outcome is very risky, though, because it’s impossible to know what the FCC will be like under incoming Chairman Tom Wheeler (an enigmatic figure who has inspired both hope and disgust from public interest advocates).

So, protecting net neutrality isn’t as simple as just upholding the FCC’s Open Internet rules— net neutrality could be better off with or without them. It really depends more on what the FCC does— and, crucially, what we as citizens push them to do— after Verizon v. FCC.

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What Are You Missing? Nov 13-26 http://blog.commarts.wisc.edu/2011/11/27/what-are-you-missing-nov-13-26/ Sun, 27 Nov 2011 16:40:14 +0000 http://blog.commarts.wisc.edu/?p=11460 Ten (or more) media industry news items you might have missed recently:

1. AOL has had a year of turmoil, so it’s an interesting time for the company to try and resurrect AIM, which I had forgotten existed. I bet if Jeff Bezos backed it, it would work. In other corporate news, the AT&T/T-Mobile deal is looking doomed, leaving AT&T scrambling for last-ditch strategies; Yelp has filed for a big IPO; and Walmart blew its Black Friday sales online.

2. Brad Jordan says Google+ isn’t trying to directly compete with Facebook, but Google does appear to be making Twitter a target for both social media and news functions. Twitter has more than just that to worry about, as rumors swirl that its office operations are a mess.

3. The online on-demand scene in the UK is heating up: Netflix has signed deals with Lionsgate and Miramax for its 2012 UK launch, while the CEO of competitor FilmFlex says his services are ready for the competition, with a FilmFlex & HMV on-demand partnership and LoveFilm touting a Warner Bros. deal and already beating Netflix at Googling. FilmFlex’s corporate co-owner Sony is also rolling out a PS3 download service in the UK.

4. A new report says 35mm film will be dead by 2015, and A.O. Scott assesses the feeling of loss that’s resulting. Other recent changes to long-standing Hollywood institutions include Universal redesigning its logo to mark its 100th birthday and Sony saying goodbye to James L. Brooks. One thing that never changes in Hollywood? That movies sexualize women.

5. Good film news in places we don’t often hear good film news from: an arthouse theater in Sarajevo is thriving; Erbil, Iraq, which went decades without a functioning movie theater, is now hosting a British film festival; and a Ugandan filmmaker won a prestigious grant to finance a Bicycle Thieves-inspired feature.

6. The Tribune Co. bankruptcy case continues to drag on and seems likely to set precedents for shareholder protections and making people angry about ex-CEO payouts. The company is also struggling with falling revenues, and the Chicago Tribune is boosting home delivery rates as much as three-fold to stay afloat. Some worry Tina Brown is pushing Newsweek toward such doom.

7. Compact discs are dying, and FM alternative rock radio is reportedly declining, which is especially unfortunate because radio is still a dominant source for music discovery. Record labels appear to be holding on to the old ways, as a big chunk of them just pulled out of Spotify, which seems to fly in the face of surveys finding that people will pirate if they can’t easily access what they want.

8. Seems like there’s a war of some sort in each post these days, and this time around it’s music cloud wars, with the arrival of iTunes Match. Google Music has started slow, but could end up being a godsend for independent musicians with its indie hub. Meanwhile, Grooveshark seems likely to end up out of the war.

9. Skyrim is selling well, showing that single-player games still have promise, but more importantly, it has also shown that parody site Christwire has still got it, with its post that Skyrim is teaching its players “homo erotic sex maneuvers.”

10. Some of the finer News for TV Majors posts from the past two weeks: Ratings FAQ, Soap Deals Dead, Value of Black Females, Too Ambitious Series, Online Viewing Study, Daytime Still Viable, Whitney’s Shows, The New Boring, Arrested Development Deal, State of Sony, VOD Ad Loads, TCM for TV, NBC’s Midseason.

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